Career Change At 50 In Canada

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Career Change At 50 In Canada

welcome to the career conversations panel with kinesiology and health sciences grads. my name is liz cook and i'm employer and alumni liaison at the career centre i'd like to introduce our panelists. so i work at humber hospital which is the general

Career Change At 50 In Canada
Career Change At 50 In Canada, regional hospital in the area it's actually down the road at jane and finch and at churchview site which is down jane under the 401 i've been in the role for five years

i graduated york in 2004. when i was at york i did my kin degree but i also played football with the football team here which just helped with some networking in the past number of years and i remain friends with all those from the (unclear) shop is a safety specialist what this means is i train all workers (unclear) i regularly i educate them create awareness

i'm trying to prevent them from being injured and so the way i got this view my background is in kin and ergonomics and so the ergonomics as i got into my job now. my main role is to prevent injuries and how that works is your assessment as well as getting instant report into an investigation and there's various ways you can combat injuries

at a hospital. right now in hospitals the biggest problem is musculoskeletal disorders. nurses likely injure their backs when lifting patients and they don't like that to ask for help. so it's my job just to try to change culture, change how they do things and try to develop the safety culture in a way that we reduce injuries, thus reducing

costs that's paying for myself in other people's salaries hi my name is dr. anthony testa i'm a chiropractor and have been one since 2009. i initially didn't start off as a chiropractor i have two degrees from york. first i have a degree in kinesiology i graduated in '04 with neil and then in '05 actually

got a degree in education from york so i was a teacher. i applied to chiropractic college was subsequently accepted and i never looked back so it's been it's been fantastic i love what i do i don't know if anyone knows what a chiropractor does but one of the things we do is so when neal's dealing with some employees that

have been injured some of them go on wsib i happen to deal with wsib so while they're hurt i make them better and then neil implements the work for them to not get re-injured and then also some of what i do is when people get into car accidents i also manage their their file and i would deal with the one of the

alumni to the far left and we would discuss what would be going what would happen moving forward for the patient but the key to what i do is to help people help get rid of pain rebuilding to get stronger and to get them back into the workforce. i'm also an acupuncturist i don't know if anyone knows there's been some changes

acupuncture's now a regulated health profession in the province of ontario so i'm also a regulated acupuncturist i do both which is in what i do is wonderful with chiropractic using my hands and acupuncture is using the needles i very often deal with many medical specialists, physiotherapist, massage therapists, chiropractors if i had to say in the health field

feels like a jack-of-all-trades we have to do a little bit of everything as you see your precision health and wellness that's my own clinic so as a chiropractor not only am i responsible for the the professional side, treating to make people better but also there's the business side of that right? so i have to cut checks for my employees, manage bills

so it's a non-stop, so i don't have set work hours but i'm always working so that's something that you like, be a chiropractor i have two careers currently. i work in a cardiac rehab clinic and i'm also a paramedic in the region of peel when i was in school here at york i took a course called psychology of heart

diseases and that was sort of what got me into the cardiac rehab path so i went to pursue that career i became a volunteer and a cardiac rehab clinic in the hospital near my house and then got hired there before i graduated which was really nice and then once i graduated became full-time and all that kind of stuff. from there i went into

college and i did the paramedic program and when i finished that i got hired in peel region and i'm working both jobs subsequently which is kind of nice. my profession i'm an accident benefit claim adjuster so i abjudicate claims and i deal with injury portion, investigation my job kind of includes - deal with all different kind of departments so that

includes siu. we deal with medical side so we deal with different health professionals psychologists, chiropractic treatment we receive treatment plan on day-to-day basis from various health professional we assess them and then based on that we set our reserves to to see that how much this claim is worth. in terms of education i started out as i completed my diploma

from sheridan college and pharmacy technician i've worked in the hospital for i think five to six months and then i was just i was just looking for a job to kind of pay my student loan it was my first thing, just get a job start working. i came across a sales job in insurance. i was like it's not bad, you know the benefits are good, pay is good, let's start

and then that's how it all started insurance companies are very generous in terms of if they see that you have potential they will pay for your further education they paid for my further education. their two biggest professional designation that i have which are good to have if you're going to work in the insurance industry. i have

cip which is chartered insurance profession and crm which is canadian risk management from university of toronto i'd like each of you to talk about what a typical day might look like for you so my day-to-day tasks while i have to go through a report that's a major portion that most of the time you go to we call it im, it's an independent

medical examination set by insurance companies. we send our clients for examination just to understand that what's the recovery, how much fund we should put aside and once we receive those reports we go through that. depending on what kind of injuries we're assessing, we have to send them for different kinds of specialists that includes psychologists

we get fae which is functional ability evaluation done by chiropractic health professional side or ot, occupational therapist will be doing that. it's called in home assessment. as well as receiving c&r so that's clinical notes and records from various doctors.we want to know about that person's medical history. so right before the accident,

were they in good health condition? are there any barriers to their recovery? so those kind of things are also taken into consideration. we do the investigation part for the policies. we want to make sure that the policy was active before the accident happens, as you know our insurance rates are really high because there's a lot of fraud cases so, and not

that we are saying that all of them are but you have to investigate just to make sure that you're not paying for any land claim and yeah that pretty much covers most of my day. we do spend a bit of time in setting reserves up so setting aside how much money will be paying for that we talk to our lawyer we have our lawyers who go through

mediation and arbitration process because not always, you know both parties are in agreement. there are cases where our doctors are saying no, not really, there are no further treatment required but lawyer on the other end is mentioning that yes, they believe that there are more treatment required. in that case, the case goes through arbitration

and mediation so we have our lawyers who discuss (unclear) with us. they take us through mediation and yeah. so we'll start with cardiac rehab. the first thing that we usually do is we'll start off with exercise classes and that's typically what we do through the entire day. so the class will come in at the beginning of the day they'll start with

heart rate and blood pressure so they sit in a circle in the middle of the gym so it's like it like a gym. it's got a track around the outside and then equipment in the middle they'll sit down they have to sit for five minutes we checked their blood pressures and their heart rates before we let them start exercise. we'll do warm

up together as a group, we'll do stretching together as a group and then they can break off into their individual pieces of equipment so they go on treadmills they go on bicycles they do all that kind of stuff and each patient has an exercise program that's designed specifically for them so we'll have a target heart rate for them to work at

it will have a different level for them to be working within so depending on what put them into the clinic to begin with whether they had strokes whether they had heart attacks and any other comorbidities that go along with that lots of our patients have diabetes in addition to that so they also have to

check their blood sugar's while they are in the clinic and then we're going to about 30 minutes of exercise, do a quick cool down. maybe not quick cool down but they'll do a proper cool down and then we'll do their blood pressures and heart rates again at the end of the day. in addition to just running the exercise classes we also run information courses

for the patients themselves once they're starting in the program. we talk to them about anatomy and physiology so they get to learn a little bit about their hearts and have a better idea of maybe what was happening to them at the time and then we also create their exercise program so we take them for a stress test and then once they've done

that they come back and we look at the tests and try to design a program for them so figure out based on what- let's say they had a heart attack and based on the amount of damage that they've had to their heart, we can create a program that would be a safe level for them to exercise at based on the results that we see from this stress test. so that would

be cardiac rehab. as a paramedic, there is no typical day. every day is a little bit different they all start the same so we all still start off at your station. you do your vehicle checks you make sure that all of your equipment's on the truck everything is clean and organized and

you have blankets and you have your medications and all that kind of stuff. i am a primary care paramedic so i'm on the first level paramedic at the moment and you can proceed to an advanced care paramedic which is typically where it ends some other services like drama for example has what's called a critical

care paramedic and they have further skills that is very rare for the most part. the services in the area only have primary and advanced care paramedics advanced care paramedics have different - a few more skills that they can do, for example they can do things like intubations, they can do ivs they can do, they can give narcotic drugs, those types

of things. at my level it's more symptom relief so things like epinephrine for allergies i was going to say asthma - well you can give it for asthma too ventolin, tylenol, benadryl, grab all those kinds of things in addition to that, i can do defibrillation, i can do cpr which i'm really

good at. and giving oxygen and that type of thing typical day again, doesn't exist but you would start off on your truck, make sure everything is there, you go to book on the air, so if you were getting into your truck to start your day, you'd look on and dispatch would tell you where they need you to go. if they need you to go to a

certain station or if they need you do to go and cover a post which could be a parking lot somewhere in the region and just be coverage for that area. from there you sit basically until you get a call which can sometimes take 30 seconds and sometimes it can take four hours depending on how the day is and how busy everybody is. you might not get a call

you might just be shuffled around throughout the the region. if you do get a call, your assessments are always the same at the very beginning, so you start with a primary assessment where you sort of determine what it is that's going on with the patient and then from there you'll direct your your treatment. patients

always go on our stretchers and we put them in the ambulance and then we drive them to the hospital that's pretty much how that goes and then once we get to the hospital, any number of things could happen. we could get a bed right away, they could have to sit on our stretcher for a very very long time. we could put them on a

wheelchair and send them into the hospital. a very frustrating aspect i guess, could be that patients think that because they're going by ambulance that means they get to go straight into the hospital right away - it doesn't work like that. the way that triage levels work is that the more serious you are regardless of how you got to the

hospital, the faster you need to be seen and that's essentially the way that that works. my days can be very different because i can pretty much make my own schedule so for example, for today, i have two kids, so i had the morning off i stayed with them, make sure they were good and then i put my first patient

today for 12. went in, collected all my faxes, organizing whatever files you have to go with and then my first patient came in. and my first patient can be a senior it could be a shift worker, could be - i don't know what's gonna walk through the door right? and the injuries can go anywhere from absolutely nauseating

headaches to as easy as a plantar fasciitis from top to bottom. i have to treat them, talk to them, it's - i love what i do and i'll tell patients that - i'll have them lay down with some needles in them and we'll just be having a conversation about sports and i'll just say, just remind them i'm actually working right now right? so it's - i love

what i do so after i treat patients for a few hours, i set apart sometime in my day for some paperwork and for some phone calls where i will then call accident benefit adjusters just to communicate with some patients that i'm managing that they're representing or that they're dealing with just to see what we're doing currently and

about what we're going to do moving forward. i've talked to other physicians i'll exam whatever faxes came in regarding some tests that were sent out and then i'll make notes on what i have to talk to the patient about regarding those results then after that time i'll try to eat some lunch - if i can. then my second batch comes

through around four o'clock till seven, eight o'clock and then at that point i'm jammed. so it seems in my field of work you know, where some people will take a day off to go see a specialist or to go see their medical doctor. for myself it's pain that they're okay to deal with and everyone wants to book after work right? so for me in my line of work it's

all after work. so four to eight. in my day i could be talking to people i have to pay, people who owe the clinic money, other other physicians, it's every day it's something new. it's not easy and especially when you're in up in a profession where everyone thinks that health care especially in this province is should be - it's a right where

the realization is if you have back pain unfortunately you're going to have to pay for it. basically i'm an office worker for the most part and my day is three parts. first part is the proactive ergonomics side where i go out and try to prevent injuries from happening. so that's for thirty percent of my day. and that could be awareness training, that could be doing

an assessment with a worker about office workstation or in a pharmacy or the nurse teaching safe lifting practices or safe handling a product. we have chemotherapy, so the whole (unclear) chemotherapy drugs and how it's very unsafe for people. making sure we have all of our safety standards and policies. the other third of my job is after

injury has happened. to investigate properly, we put corrective actions out. which manager do i have to go and yell at because they didn't do their job properly and they put somebody at risk. and my favorite part of my job is when somebody is injured getting them back to work on them meaningful return-to-work job, modified duties and

not allowing them to be home for a long period of time. we - i'm very lucky to work with a team of 12 people. we have a mixture of people in our department from the insurance side, wsib side, to me as prevention person. and we actually work with three occupational health nurses that deal with health occupational health stuff which is your immunity status, because

it's really amazing, at a hospital only let's say, fifty or sixty percent of staff have immunity to measles, mumps, rubella, varicella. so all these types of things that we all grew up with getting vaccines for, a lot of our staff don't have access. so we - they have access, we have lots of access but they don't have the results. so my job is kind of threefold, investigation of

injury. so i'll come into my work and there's an incident. there might be for example a nurse got punched or kicked. and so now it's go out and see what happened. do they do what they're supposed to be doing so it's not always what the nurse did wrong or what the worker did wrong, usually what happens is there's a system breakdown. what was a system - the system is supposed to be xyz and

they end up skipping z and so when we skip z all the sudden there's a big problem and so investigate that and just try to work with the staff to make sure that they're comfortable into the workplace and to continue the work. i really enjoy the ergonomics side of it where you're doing proactive things you're going out to talk to people who are not

injured yet. why i like that is because they always think that they won't be injured and so you're trying to convince them it's just a matter of time. fifty percent of nurses are injured throughout their span of their career, so if we have 2400 nurses, 1200 of them are going to be injured sometime. it's just a matter of how are they going to be able to deal - how are we -

how can we get inside their heads to say this is important. you don't want to lift even a little old lady patient who's a hundred pounds. they are risk and so when you lift them a lot of times or how you lift them will make a difference for your whole career and so, my day is broke up in three some days i do more more than others like today i sat at my office all into the

(unclear) policy which is really exciting so it all depends what the day is and so like tomorrow, we're building a new hospital on keele and wilson i'm walking all 15 floors tomorrow to find problems, something that's also one aspect of my job which i'm really enjoying right now. how do you take the stress of that kind of job? do you find it very stressful and nerve-wracking?

it can be. some days are more stressful than others obviously depending on what kind of patience you have and what kind of calls you're doing. it's very very important to make sure that you sort of have something that you like to do or something that you like to look forward to throughout the week or throughout the

day or that kind of thing. i very rarely schedule anything for after a shift because i never know that i'm going to be off on time. you could get a call at five minutes before your shift is supposed to end and there's nobody else there to go along the call for you, so you have to go into it. and it could take you anywhere from five minutes overtime to

25 minutes overtime, to 4 hours overtime or even beyond that. there is no kind of set limit where they say, "okay, you've done enough now you get to go home." so that whole work-life balance thing is a really, really important thing to make sure that you try to maintain. i'm enjoying that a lot right now. i'm on maternity leave so i get a really, really

long extended break which is sort of nice, and i also find that doing multiple jobs is also helpful in that way too. i also work for our base hospital which is our certifying body so i go out and i do continuing medical education courses. i'm gonna teach paramedics about new drugs that we're getting to use or new

products that are coming out or that type of thing. we're just reviewing basic anatomy or let's say labor and delivery which is something that we don't always do. i think both professions volunteers. you're job shadowing for the day or two days, that's always available out there. i contacted probably i don't know how many people, ten, fifteen people after i graduated to

job shadow them. one was a respiratory therapist, one was an ot, one was an ergonomist, and all these different types of things. and everybody i asked to job shadow for a day, a half a day, everybody said yes. (unclear) no, well i did it right after graduation but i'm sure lots of people do it at various times and i think it's never too early. i've had a lot of volunteers who

have come through our program and or our department. and some have caught on with the hospital (unclear) or they realized that this isn't for them or one of the other, but at least they know absolutely. i was going to say when neil was talking that it's best to find out now if this is where you want to be. it took me a year between

college and university to get into my job as a paramedic and up until that point i was like, i don't know. i don't know if this is actually where i want to be or if i just think that it's really fun and and you don't know until you kind of get to do that everyday or you get to see other people doing it everyday and so having the opportunity

to actually be out there and doing what you would be doing is extremely valuable for sure. i'm not gonna lie, i'm gonna tell you straight because i would want someone to tell me straight. starting out is very tough it's not easy. it's not like back in the day we used to have a saying, "oh you're gonna just hang your shingle?" right? because

that's what chiropractors would do. they'd actually work at their house, they'd hang a shingle in front of their house and all of a sudden because ohip used to cover like ten or twenty dollars of a visit people would come through. if you're a medical doctor and you say, i'm you know, i'm open to see patients, i'm telling

you, you will be booked day one there's such a demand for gps in ontario. a lot of them are becoming gps or going to become specialists and that's becoming a problem because to see a specialist, you first need to see a gp. not a lot of them right? so, there's that problem, but as a chiropractor, i would tell them to not give up. the first little while is going

to be tough. it's not going to be easy there was days i started my clinic, and i'd just be there like this wait. and then sometimes people would call me at the worst hours of the night and i'd have to - and i'd bring my table and my needles and i'd go treat them right? and i was like, "why aren't they coming to me?" right? yeah, because i wasn't in that

position. so you're going to have to do a lot of things that you didn't think you'd be doing, but it's okay. it'll humble you. it'll make you better. and then those kind of people, those kind of chiros (chiropractors), when they become successful they're going to get, they're going to get to that zen, to that point that they're going to love doing what they do.

but i'm going to tell you, initially it's very tough. i know that meant very many of my colleagues who are no longer chiropractors and it's sad, because chiropractic college is anywhere from 20 to 25 grand a year. minimum four years right? so what are we looking at already? 100k and then what if you live in - what if you're not living at home, right? tell me

guys, if you guys get to stay home with mommy and daddy, stay home with mommy and daddy. okay? i just hired a chiropractor who quit chiropractor and she's doing a junior safety role so lots of different reasons but she wanted out of the field for one of the reasons that he mentioned, difficult starting and the other reason was she wanted to be part of a team. something happens, he has a

team with him but sometimes you're a lone wolf versus myself, you get to be with people. it's so true that he said that. she enjoys people, interacting with the other people so she gave it up. she always has that as a back-up. i would say there are a couple of (unclear) companies where as a chiropractor, doctor, you can go and talk to them because what we do is we send them for -

send our clients for assessment and we get them assessed by different health practitioner including chiropractor because we're receiving treatment plant from one chiropractor, we are not sure the information he's providing is sufficient enough to make the determination that we should go ahead with that treatment

plant. so we go ahead and send it for assessment. so there are companies like direct ime, (unclear) are all companies they work with insurance company but they do work with health professionals so in that case, you know if you don't want to be, as anthony mentioned, a lone person then in that case, you can go with that i would say for paramedics as far as

getting into the field, it is extremely difficult it doesn't matter how good you are in school, how well you performed while you were a student. once you get to the point of hiring, it's a very rigorous process you need to do a written exam, you need to do a physical exam, you need to do scenarios, you need to do interviews, you need to do

lifting testing, you need to do all these kinds of hurdles to be able to get to where you want to be. it is 100% worth it and keep doing it if this is what you want to do. like i said when i graduated from college, it took me a year to get into my job and that one year was the worst year of my whole entire life it was - it was a standstill for me. it

was a waste of a year because they do the hiring process once a year so once that year - once that process is done, you have to wait a whole year for it to come around again, so it was kind of like this is where i want to be but i can't do anything until this time next year when it's starting up again. so if it's - i have a friend actually who just

got hired also and she's been out of school for six years, just trying to get into the the field. so it's definitely very rewarding once once you get there so keep doing it if that's what you want to do because it is possible but it's definitely not an easy road for sure. any work that came across my table when i first got out of school, i just

did it. and so if it was - i work for an ergonomics consulting company up in woodbridge and i didn't want to work there but i took the job because i needed something. and you just take it and make the best of it when you're there. i didn't put any extra hours in. it was not about the hours you work, it was about the quality of work and making sure you understood

what the expectations was. so i did like, really - really mediocre grunt work for this company and i didn't like it but i did it. because you gotta build your resume. so if you want to get to a certain level, a certain, without a designation with maybe just to - into the insurance field and my field. you really just, just get experience because

everybody who i hire now, if they have zero experience or little experience, i look for something. i always look for did you - was it volunteering or was it part-time work? was it in the field? was it around the field. and it's for me as always, did you try to seek experience somewhere? the question i was getting from people is, well how do you find that

experience? how do you get it? just take any job. any job that's related to the field because the backdrop leads to another job, and that job leads to your real job and that real job is where you want to get to. but you don't - it might take four years to get there but just take work. work at a job and (unclear) and anthony asked from before, how did you get to where you got to and i said you

just - one job leads to the next job and all of a sudden you're like, "oh i'm actually really enjoying this," and then it opens up. then you have five years of experience and then you go okay, i can get that next job, so just take a job and don't go, "you know what? i really wanted $60 000" well guess what? they're not out there, right away. but get a job first. i think you learn those

transferable skills which are very important. so you know it's definitely this is where you want to be, but you have to start here and along the way when you're going forward first of all you're gaining knowledge so you're learning new things that you can utilize when you come here because in order for you to be here, you need to

know what's happening over here so when you go there that's one thing. you have knowledge, you have experience and you have transferable skills. so now when you're looking at the picture. you're looking at the whole picture. you're not just looking in one aspect of it because you have already been through different

positions. so i guess that's one thing to consider. it's also really important to not expect that you're going to get a job straight out and if you do congratulations, that's fantastic but if you don't, that's okay in cardiac rehab, i didn't want to go to university. i wanted to be a paramedic when i was 12 years old and my mom and i

had fights from the time i was 12 years old until i graduated from university because i didn't want to be here. but that being said, this goes on tape it's gonna be really bad. my mother was right i did learn a lot while i was here obviously and it got me my job in cardiac rehab and while cardiac rehab was more of a stepping stone for me, it's

still a job that i maintain and it's still a job that i enjoy working at but my ultimate goal still was paramedic cardiac rehab i got really good at taking blood pressure and heart rates so that when i started in the paramedic program, i was really good at that. i was teaching the other students how to do how to do that when we were in our in

our beginning courses it's definitely something to build on right? so every experience that you have is going to be like you said, bigger in in the bigger picture. so my experience at york was amazing. talking about the overall person, i met some fantastic friends who we still keep in

touch with today. meaning you actually go travel once a month for lunch, just (unclear) and throughout our day but york is a stepping stone for that next where you want to go and like you had said, how you value it, the more you put into it. so when i mean that unfortunately your grades. the better your grades are, the bigger that stepping

stone right? it makes you more competitive. not so high grades, the smaller stepping. so not to say that you can't achieve it, that's not true but when you're applying to other schools, that does become a factor. what was told to me by somebody who was a mentor to me why was it york is he said, "think of your time in university

like a job." if you work it if you put in the time like a job nine to five during the day and then saturday and sunday you're relaxed, you'll be successful he's now gone on and he's an orthopedic surgeon so that piece of advice stuck with me and if it helps anybody in here that's good why did i want to be a chiropractor? so

going into university, i always wanted to be a doctor but it was like everybody, right? (i didn't) no, you didn't? no? but you see with experience that reality sets in that not every job as much as you think that it's amazing, there's going to be some aspects of it that you're not gonna like. so i'll give you a perfect example. i was a supply teacher from '99

to '04, okay? i did amazing, i mean amazing money part time as a student so i thought that you know, oh this is, this is you know a great opportunity but i always wanted to be a doctor. so then what happened was i applied to some schools okay? and around that time i applied, a vice principal asked me for my resume because he wanted to hire me as a teacher and i

said well unfortunately , i'm unqualified because i was an unqualified supply teacher. but a light went on and went like, this gentleman who i respect very much wanted to hire me and i didn't even have the credentials to do it so i thought that i was good at that, you know that there was something, either something for

me maybe in teaching to actually start to pursue that so when i applied to teachers college here at york which at the time was pretty sure it still is, it it had an interview process which was very very important to hiring to boards and to principals and vice principals, because the people who accepted you got to see you. didn't just

get to see paper, right? so i got accepted so i go through teachers college and then i felt ill. i got sick and it was enough to knock me out of school for about a month and a half and it was during that time that i got sick being involved in the profession that i thought i wanted to go in, in medicine, i kind of got turned off

that's just me. so now i was here going now what do i do? well, i still have teaching, i love teaching. you give me 30 kids, four walls, i love it. but while i was in teachers college, it was the politics of teachers college and of that profession that kind of didn't sit with me the right way. so like i said, the actual job, being a teacher, i love it and

still to this day as a father, as a business owner, as a professional, i still have some contacts in the teaching profession who are now principals and vice principals, that i'll call them and i'll say, "this day, i'm gonna book off. can you call me in if you guys need a supply?" and i'll go in just to feed that part of me that still likes to be in the

classroom okay? so i'm very blessed that way that i can do that. but back to what i was talking about, why i want to be a chiropractor so i get sick and i realized that i don't want to go along the medicine stream, so i actually stop that and then a friend of mine had said, "i'm going to apply to chiropractic

college," and i knew nothing about it. i knew nothing about the profession, so i - but he had spoken so highly of the chiropractor who treated him. he loved him. if someone gave him a diagnosis or a problem, it's, okay thank you, and then the first person he used to go see was his chiropractor and if the chiropractor confirmed it, then he'd

be like okay, i'll go ahead and whatever the case was. so i really, really love that, right? and i thought that as a chiropractor, i could do both i can help people when in their time of need and i could also teach them. so it also fueled that fire in me as well. so because of that reason, i applied to chiropractic college and it was kind of fate too

i received my acceptance on my birthday and i received my license on my birthday 5 years later. so everything starts to fall into place and and i'm sure it will for all of you too so where you think you're going might not be it. which is fine because that's the beauty about life, it's full of surprises

like i said we did the course here, the psychology of heart diseases, i don't know if it's still here or not. but that sort of talked a little bit about cardiac rehab and so that kind of put the idea in my head that maybe this was something that i wanted to do and from that point i went home and i kind of researched it a little bit, looked it up and found out

that the hospital near my house had a cardiac rehab clinic and i sort of went in and said, "hi, i'm a kin student. could i volunteer?they had a whole volunteer process, so i had to go for an interview at the hospital and all that kind of stuff. and then from there, i just got hired and they trained me and when i was just about to graduate, they hired

me on. so i volunteered for maybe three months and then started working once i finished. because i'm also a paramedic in the clinic, i'm categorized as a kinesiologist but i am working as a healthcare provider which is just a little bit of a higher designation, so i don't need to be a part of the college and i don't work there

enough to be registered as a kin. but you need to look into getting registered as a kinesiologist and make sure that you're taking here are the courses that you need to be able to get in. when it was just oka, when you just had to be part of the kinesiology association, you - if you were in - i don't know, is it still two streams where you have the arts and

science kin? so with the arts kin, they didn't let you take enough of the right courses or they didn't make you take enough of the right courses to be able to be registered. so you couldn't join oka. so, a few points in my life, i was going to come back here and do more courses to be able to be registered or certified as a kinesiologist. so make

sure you look up that and make sure that those are - that you're taking the right courses to be able to be registered if that's something that you want to do and that's actually a really good question. i was hoping it was going to come up at some point, because that was one thing that was really frustrating for me about being

here was that once i got to a point in my life where i needed to be certified or i needed to be registered, i couldn't. so, it's really important to look into that. in my clinic, we depend a lot on extended healthcare benefits. so you could be a kinesiologist graduating in arts and science, but if i can't, unfortunately, if we can't submit

your work to an insurance company to get reimbursed, reality of the situation, you could be the best kinesiology in the country but if no one's gonna pay you a dollar for it you're not, you know, it's not feasible. but you're also ensured being part of the college, you have your liability insurance

exactly. so they won't let you work without that. don't look at those type of initial costs, because if you're serious about it, you can make a living from it, right? and get to write them off anyways. don't worry about it (would you say that your type of work has a lot of business involved with it?) yes (i'm saying, would you say it would be beneficial to take either some business courses as well or do some kind of a joint program?) so i come from a family of entrepreneurs. so my belief is that

you want to learn business, you gotta get thrown into the fire no business course is going to teach you to deal with somebody who wants to pay you half of what the, of what you're worth right? so you can, i mean it's not going to hurt - any type of education is good. i mean it - i don't think it's necessary per say. i would

say the first one would be, be a people person. i was going to say that. because at the end of the day, any business you're going to, you're dealing with people. whether that would be insurance, you know, as a paramedic, or as an ot or as a kin, that's the main thing. also you know, kind of, i think customer service also goes hand-in-hand with becoming a people person, so those are

main skills and then rest of the skills you're going to learn in your educational program as well as any other jobs that you're doing i - for me, how the sales thing came up was when i was in college, while i was completing my diploma, at that time i was doing part-time sales job in one of the insurance companies. so that's how i came

across, so i think any kind of job you're doing, there's no small jobs. anything you're doing, you're learning something out of that. just utilize that when you go to the next step. be adaptable. and so what i mean by that is if you're applying for a certain job in your kin, and you want to get ot here or you want to get into insurance or

whatever, make sure you adapt your resume, your conversation, your communication, to insurance. don't - it takes time, it takes effort to do that but, i interviewed so many people and they can't communicate properly in (unclear) our official safety in the workplace is about communication. it's about education, it's about awareness you've got to be able to do that. so, we

turn all these people away who have great credentials, great functional skills, but can't be adaptable in certain workplaces. so, one thing as a kin, we're all fairly adaptable. wide range of jobs here i have friends who are teachers, i have friends who are out of kin doing all kinds of things. and so you've gotta be adaptable. and so don't just take a certain - don't

pigeonhole yourself and i - my physical skills, my clinical skills and can't do anything else, because workplaces need other things. we need you to be a full range of, have full range of skills so, be a jack of all trades and be really good at one thing. like mike, i'm really good at assessing something, and knowing what's

wrong really quickly, right? but i - so i rely on that but then i rely on - but then you have to be able to listen people don't listen. when they don't listen, they don't hear and when they don't hear, they can't fix it and then you, when you recommend something, the person's like, "oh that's not what i wanted. i didn't want that. i wanted - i want you to listen and

hear what i'm saying." so adaptibility is very important. make sure you're adaptable to what you're applying, for what you're looking for so on the flip side, just to add to neil, he said the big thing is listen, which is absolutely true the flipside of listening is to be able to communicate and so in university i

think it's really important to be able to communicate. so these papers you have to write, test, whatever. communicate, really put down exactly what you're thinking and get that point across so just to elaborate on that, in the insurance field, if she's dealing with a client who she's unfortunately had to deny their benefit, right? and the person's gonna be

yelling, "why (unclear) benefit, this and that, right?" she asked to communicate and rational and be reasonable and rationalize to the person on why. right? so i have to be the mediator with this all the time. "why did you deny my claim?" because they had a claim for this, this, this and reason, right? so communication is key. so you learn that

during writing papers and tests and so on. and just interacting with professors and your colleagues. and also a piece of advice that i got while i was here. i don't know if merv mosher's still a professor here is he still here? maybe he told you, maybe he told you already, i don't know. he told our class to go and interview. interview for jobs that you have no interest in doing

interview for everything. go and practice interviewing because once you get to that point where you - where you get to the job that you actually really, really, really want, you are comfortable, you're confident and you know where the interview process is going and you know how to interview because that's really, really important

i've done a million interviews and for millions of stupid jobs that i did not want. but, i got to where i wanted to be people skills are important and what better way than joining a club or getting involved on campus and being involved with other people and learning to work and interact and problem-solve with other people and there are so many great leadership

opportunities too. so, it's great advice so that brings us to the end of our formal q&a session

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